You’ll see 免税 menzei: tax-free, on shop signs
From November 2026, the instant tax-free system ends. You'll pay 10% tax upfront everywhere and reclaim it at the airport. Calculate your refund here.
Until October 31, 2026: tourists can shop tax-free instantly at participating stores by showing their passport. The consumption tax (消費税: 10%, or 8% on food and drinks) is removed at the point of sale. The minimum qualifying purchase is ¥5,000 (before tax) at a single store in one day.
From November 1, 2026: the instant tax-free system ends. You pay the tax-inclusive price, then at departure Japan Customs confirms you are taking the goods out (at kiosks in the departure lobby, before baggage check-in). The store then refunds the tax by bank transfer, card, app or cash at the airport, depending on the store. Export must be confirmed within 90 days of purchase.
Refund = tax-inclusive price × 10/110 (about 9.09%) for general goods, or × 8/108 (about 7.41%) for food and drinks. ¥50,000 of general goods returns ¥4,545. Goods used up in Japan and services (hotels, restaurants, transport) do not qualify. Some stores deduct a handling fee they set themselves, so you can receive less than this.
Two things make the refund smaller than “10%”. First, prices in Japan include the tax, so the tax is 10/110 of what you paid (about 9.09%), or 8/108 (about 7.41%) on food and non-alcoholic drinks. Second, some stores keep a handling fee.
The Japan Tourism Agency says the refund is paid by each tax-free store or the refund operator it contracts with, and tells travelers to ask the store for details. No national fee rate is published. One example: Loft's own tax-free page states a 1.55% commission on tax-free goods, deducted from the refund.
Worked example: ¥55,000 of general goods (¥50,000 + ¥5,000 tax). With no fee you get ¥5,000 back. With a 1.55% fee on the ¥50,000 price (¥775), you get ¥4,225, about 7.7% of what you paid. Enter the store's fee above to see your own figure.
Fact-checked by the TravelSafe Japan team against these pages; AI helped with drafting. General information, not legal advice. Report an error · How we verify
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